Tuesday, November 4, 2008
happy like fcuk!!
Sunday, November 2, 2008
my sweat and tears for SM exam!
- Each organisation is a collection of unique resources and capabilities.
- The strategy the firm chooses should allow it to use its resources and capabilities to gain a competitive advantages in an attractive industry to earn above-average returns.
- Resources are inputs into a firm's product process, such as capital equipment, skills of individual employees, patents, finances and talented managers.
- In general, a firm's resources are classified into three categories: physical, human and organisation capital.
- They have a greater likelihood of being a source of competitive advantage when they are formed into a capability.
- Capability is the capacity for a set of resources to perform a task or an activity in an integrative manner.
- Capability should not be so simple that it is highly imitable or so complex that it defies internal steering and control.
- Core competencies are resources and capabilities that serve as a source of competitive advantage for a firm over its rival.
- The potential is realised when resources and capabilities are valuable, rare, costly to imitate and non-substitutable.
- An attractive industry is an industry with opportunities that can be exploited by the firm's resources and capabilities.
- Strategy formulation and implementation are strategic actions taken to earn above-average returns.
- The external environment imposes pressures and constraints that determine strategies leading to above-average returns.
- Most firms competing in an industry control similar strategically relevant resources and pursue similar strategies.
- Resources used to implement strategies are highly mobile across firms.
- Organisational decision-makers are assumed to be rational and committed to acting in the firm's best interests such as profit maximising.
- Threat of new entrants
- Bargaining power of suppliers
- Bargaining power of buyers
- Threat of product substitutes
- Intensity of rivalry among competitors
- Suppliers are large and few in number
- Satisfactory substitute products are not available
- Industry firms are not a significant customer for the supplier
- Suppliers' goods are critical to buyers' marketplace success
- Suppliers' products create high switching costs
- Suppliers pose a threat to integrate forward into buyers' industry
- Buyers are large and few in number
- Buyers purchase large portion of an industry's total output
- Buyers' purchase are a significant portion of a supplier's annual revenues
- Buyers can switch to another product without incurring high switching costs
- Buyers pose a threat to integrate backward into sellers' industry
- Threat of new entrants
- Bargaining power of suppliers
- Bargaining power of buyers
- Threat of product substitutes
- Intensity of rivalry among competitors
- Economies of scale - The incremental improvements in efficiency through experience as a firm increases in size.
- Product Differentiation - Customers valuing a product's uniqueness tend to become loyal to both the product and the company producing it.
- Capital Requirement - Competing in a new industry requires a firm to have resources to invest.
- Switching costs - This is a one-time costs customers incur when they buy from a different supplier.
- Access to distribution channels - Once a relationship with its distributors has been developed, a firm will nurture it to create switching costs for the distributors.
- Cost disadvantage independent of scale - Established competitors have cost advantages that new entrants cannot duplicate.
- Government policy - Through licensing and permit requirements, local government can control entry into an industry.
- Expected retaliation - Firms seeking to enter an industry will need to anticipate the reactions of the firms in the industry.
- Valuable - help a film neutralise threats and exploit opportunities
- Non-substitutable - no strategic equivalent
- Rare - are not possessed by many others
- Costly to imitate - historical: a unique and a valuable organisational culture or brand name ; ambiguous cause: the cause and uses of a competence are unclear ; social complexity: interpersonal relationships, trust and friendship among managers, suppliers and customers
- A first mover is a firm that takes an initial competitive action in order to build or defend its competitive advantages or to improve its market position.
- First movers allocate funds for product innovation and development, aggressive advertising and advanced research and development.
- First movers can gain (1) the loyalty of customers who may become committed to the goods or services of the firm that first made them available and (2) market share that can be difficult for competitors to take during future competitive rivalry.
- Second mover responds to the first mover's competitive action, typically through imitation or a move designed to counter the effects of actions.
- Second mover carefully studies the customers reactions to product innovations and tries to find any mistakes that the first mover made so that it can avoid them and the problems they created.
- Second mover also have time to develop processes and technologies that are more efficient than those used by the first mover. Great efficiencies could result in lower costs for the second mover.
- Late mover is a firm that responds to a competitive action a significant amount of time after the first mover's action and second mover's response.
- Late mover's competitive action allows it to earn only a average returns and delays its understanding of how to create value for customers.
- An organisation's size affects the likelihood that it will take competitive actions as well as the types of actions it will take and their timing.
- Small firms are more likely than large companies to launch competitive actions and tend to do it more quickly.
- Large firms are likely to imitate more competitive actions along with more strategic actions during a given period.
- Quality exists when the firm's goods or services meet or exceed customers' expectations.
- Product quality dimensions include performance, features, flexibility, durability, conformance, serviceability, aesthetics, perceived quality.
- Service quality dimensions include timeliness, courtesy, consistency, convenience, completeness and accuracy.
- the action leads to better use of the competitor's capabilities to gain or produce stronger competitive advantages or an improvement in its market position.
- the action damages the firm's ability to use its capabilities to create or maintain an advantage.
- the firm's market position becomes less defensible.
- Strategic actions receive strategic responses
- Tactical response are taken to counter the effect of tactical actions.
- An actor is the firm taking an action or a response while reputation is 'the positive or negative attribute ascribed by one rival to another based on past competitive behaviour'.
- Actions by market leaders with strong positive reputation often are imitated and gain a rapid response from their competitors.
- Actions by firms with reputation for risk-taking and unpredictability are less likely to gain a response from competitors.
- Market dependence is the extent to which a firm's revenues or profits are derived from a particular market.
- Firms can predict that competitors with high market dependence are likely to respond strongly to attacks threatening their market position.
- Highly diversified firms that have no relationships between businesses are classified as unrelated diversification.
- With unrelated diversification strategy, firms cannot transfer core competencies and capabilities to different portfolios. They gain competitive advantage through financial economies.
- Value is created through two types of financial economies - (1) efficient internal capital allocations and (2) business restructuring.
- Development of a portfolio of businesses with different risk profiles thereby reducing the business risk for the total corporation.
- Corporate office distribute capital to business divisions to create value for the overall company. It may have access to more detailed and accurate information than the external capital market.
- Internal information which does not have to be revealed may be a source of competitive advantage.
- The corporate office can make corrections and changes by adjusting managerial incentives or recommendation strategic changes in a division.
- Thus, capital can be allocated according to more specific criteria than in an external market.
- Buying, restructuring and selling businesses in the external market with the intent of increasing the total value of the firm.
- Under-performing divisions are often sold and the remaining divisions are placed under the discipline of rigorous financial controls.
- Creating financial economies through the purchase of other companies and restructuring their assets requires an understanding of significant trade-offs.
- Success usually calls for a focus on mature, low-technology businesses.
- When more than 30% of a firm's sales volume is outside its dominant business and its businesses are related, it is classified as related diversification.
- The reasons for related diversification strategy is to gain (1) economies of scope and (2) market power.
- With related diversification firms build upon their resources and capabilities to create value and seeks to exploit economies of scope between business units.
- Economies of scope are cost savings attributed to transferring the capabilities and competencies developed in one business to a new business.
- Value is created from economies of scope through (a) operational relatedness and (b) corporate relatedness.
- Sharing activities requires strategic control over business units.
- It is risky because ties between the business units create links between outcomes.
- Primary and support activities can be shared efficiently.
- Corporate core competencies are complex sets of resources and capabilities that link different businesses, primarily through managerial and technological knowledge, experience and expertise.
- Intangible resources are the foundation of corporate core competencies.
- Transferring intangible resources requires appropriate coordination mechanisms to gain economies of scope.
- Corporate relatedness eliminates resources duplication by spreading corporate competencies across business units, which may then lead to a competitive advantage.
- Market power exists when a firm is able to sell its products above the existing competitive level or reduce the costs if its primary and support activities below the competitive level, or both.
- Two corporate approaches to gaining market power are (a) multi-point competition and (2) vertical integration.
- Two or more diversified firms competing in the same products areas or geographic markets.
- Multi-point competition will not create potential gains when there is excessive competitive activity. Mutual forbearance is said to occur when firms create value by engaging in less competitive rivalry.
- Exists when a firm produces its own inputs (backward integration) or owns its source of distribution of outputs (forward integration).
- A firm pursuing vertical integration usually is motivated to strengthen its position in its core business by gaining market power over competitors.
- Principal and agent have different interests, and the separation of ownership and control provides potential for divergent interests to surface.
- Shareholders lack direct control of large publicly traded corporations.
- Problems also arise when the agent makes decisions resulting in the pursuit of goals that conflict with those of the principal.
- The principal establishes governance and control mechanisms. It remains difficult or expensive for the principal to verify that the agent has behaved appropriately.
- The agent sometimes exercises managerial opportunism.
- Managerial opportunism prevents the maximisation of shareholder wealth.
- Ownership concentration
- Board of Directors (BOD)
- Executive Compensation
- Market for Corporate Control
- Managerial Defence Tactics
- Board of Directors is a group of elected individuals whose primary responsibility is to act in the owners' interested by formally monitoring and controlling the corporation's top-level executives.
- The board has the power to direct the affairs of the organisation, punish and reward managers and protect the rights and interests of shareholders.
- There are three classifications of the board members - insiders which is made up of the firm's CEO and other top-level managers, related outsiders who are individuals not involved with the firm's day-to-day operations but have a relationship with the firm and lastly the outsiders which consists of individuals who are independent of the firm's day-to-day operations and other relationships.
- To enhance the effectiveness of the boards and directors, it is important to:
- have a more diversity in the backgrounds of boards members
- stronger internal management and accounting control systems
- more formal processes to evaluate the board's performance
- more collaborative working and open debate
- appointing a reasonable numbers of outsiders
- ensuring directors have an ownership stake through share holdings
- Executive compensation is a governance mechanism that seeks to align the interests of managers and owners through salaries, bonuses and long-term incentive compensation such as stock awards and options.
- The use of longer term pay helps firms cope with or avoid potential agency problems by linking managerial wealth to the wealth of common shareholders. Because of this, the stock market generally reacts positively to the introduction of a long-range incentive plan for top executives.
- Long-term incentives will allow the proper implementation of strategy to ensure that top executives will act in the shareholders' best interests.
- Cooperative form - a structure in which horizontal integration is used to bring about interdivisional cooperative.
- Strategic Business Unit (SBU) form - consists of three levels - corporate headquarters, SBUs, SBU divisions.
- Competitive form - offers complete independence among the firm's divisions.
- External environment - such as the industry structure, the rate of market growth in the firm's primary industry and the degree to which products can be differentiated
- Characteristic of the organisation - including its size, age, resources and culture
- Characteristics of the manager - including commitment to the firm and its strategic outcomes, tolerance for ambiguity, skills in working with different people and aspiration levels.
- Manager's decisions are greatly depend on whether the organisation is large or small, earlier stage or later stage of the firm's life cycle and culture of the organisation (clan, adaptability, mission or bureaucratic). Different strategy matches different characteristic of the organisation.
- Different manager's characteristics are different. If the manager has leadership qualities, the decision made by him would create value for the film. However, if the skills could not create value for the firm, the firm may remain stagnate and lose its competitive advantage.
- Because strategic leaders' decisions are intended to help the firm gain a competitive advantage, how managers exercise the discretion when determining appropriate strategic actions is critical to the firm's success.
- The top management team is composed of the key managers who are responsible for selecting and implementing the firm's strategies.
- To guard against CEO over-confidence and poor strategic decisions, firms often use the top management team to consider strategic opportunities and problems and to make strategic decisions.
- The quality of the strategic decisions made by a top management team affects the firm's ability to innovate and engage in effective strategic change.
- A heterogeneous top management team is composed of individuals with different functional backgrounds, experience and education.
- It promotes debate, which often leads to better strategic decisions, producing higher firm performance. (disadvantage of homogenous)
- The more heterogeneous and larger the top management team is, the more difficult it is for the team to effectively implement strategies. Comprehensive and long-term strategic plans can be inhabited by communication difficulties among top executives who have different backgrounds and different cognitive skills. (advantage of homogenous)
- To resolve this issue, communication among diverse top management team members can be faciliated through electronic communications, sometime reducing the barriers before face-to-face meetings.
- 1. Autonomous strategic behaviour is a bottom-up process in which product champions pursue new ideas, often through a political process, by means of which they develop and coordinate the commercialisation of a new good or service until it achieves success in the marketplace.
- 2. Induced strategic behaviour is a top-down process whereby the firm's current strategy and structure foster product innovations that are associated closely with that strategy and structure.
- Innovation is the process of creating a commercial product from an invention.
- It is a mean by which the entrepreneur either creates new wealth-producing resources or endows existing resources with enhanced potential for creating wealth.
- Innovation will also be important in renewing your products' life cycle and allows the firm to carve on more opportunities than other competitors.
- In reality, innovations are particularly linked to investors' confidence, thereby increasing the price of the firm's stock. Furthermore, innovation may be required to maintain or achieve competitive parity, much less a competitive advantage in many global markets. There must also be enough financial slack to support the pursuit of entrepreneurial opportunities.
Friday, October 31, 2008
helloooo..
Friday, September 5, 2008
MIRACLE! Jillz made it happen..
she says i did the same thing on her last day that time.. Oh sweet! its really sweet of u baby! my heart melted liao lah! and its my turn to LBS..
our lunch date later! to be continued..
Wednesday, September 3, 2008
farewell lunchie..
so sweet of them to come for lunch with me..
Thanks Boss for the lunch treat!
and im sad too.. we love him lots! hope he knows!
the chio chio Kate Cecilia Moss is back!missing those days bitchin with her. but when she is back, im gone!
time to chill & lets have a TAITAI DAY before both of us are back to the corporate world on 22/9/08! thanks for the effort. love. hugs!
Banana!! pixs at Zouk up! is somewhere out there! hurry hurry checkoutta then!
Visiting Mama C & Baby C..
same ward, same room, same bed as Steph's! 527A!
buy 4D! buy 4D!
the happy parents
hamper from us.. spot what went wrong here?the one who placed the order actually got her name spelt wrongly!
Tuesday, September 2, 2008
my days in madhouse..
we used to be a happy family..
with many pretty girls and a very nice boss..
we were still super chio even when we become aliens!
sometime we went retro..
spot the differences? same crews. same poses
sometime i feel dull..
i love to make stupid faces..
even at work..
AW, if u can remember, these are ur masterpieces for my sweet sweet love!
Jason's pressie! OMG! i look so kuku then! btw, why "Kelly is a DICK"??!! HAHA
sometime coming to work can be a happy thing..
those days when we were young.. when i started blogging.. Banana did this banner for me! sibey chio! i love* when i fwd this photo to Jillz.. she says she wana LBS! HAHA when my Benito came to HPC.. he found his lions!6 years in SH with 4 years in BHD.. i gained lotsa great pals! thats my greatest profit ever! Overall, without the shitty job scope and irritating customers, my days in BHD had been wonderful and of cos.. colourful too!